Refund Terms of ORIONETRIX

Introduction

Welcome to ORIONETRIX, where we strive to deliver exceptional services and products to our customers. Please read our refund terms carefully to understand your rights and responsibilities regarding returns and refunds.

Eligibility for Refund

Refunds are available under the following circumstances:

• Products or services are proven to be defective upon receipt.
• Incorrect items were delivered.
• Cancellation requests are made within the specified period for cancellations, as outlined in your purchase agreement.

Non-refundable Circumstances

Refunds will not be issued under these conditions:

• Change of mind after the product or service has been delivered as described.
• Failure to provide the necessary documentation or proof of purchase.
• Services that have been fully rendered and accepted by the customer.

Refund Process

Follow these steps to request a refund:

1. Contact ORIONETRIX Customer Support via our contact page within the eligible period.
2. Provide necessary information including your order number, receipt, and a detailed description of the issue.
3. Await confirmation and further instructions from our support team within 5-7 business days.

Refund Method

Approved refunds will be processed using the original payment method. Please allow up to 14 business days for the funds to reflect in your account, subject to payment provider policies.

Contact Information

If you have any questions regarding our refund terms, please reach out to ORIONETRIX support at [email protected] or call us at +1 (555) 123-4567 during business hours.

Policy Updates

ORIONETRIX reserves the right to update or modify these refund terms at any time without prior notice. Please review this document periodically for any changes.